A DAY IN THE LIFE: CLIENT CARE SPECIALIST

2021-07-23T20:58:04-07:00July 23rd, 2021|Client Services, eFiling, Legal Industry, News|

As a First Legal client, you’ve probably encountered our friendly and helpful Client Care department. When you call or send an email, you are likely to be connected with a Client Care Specialist, eager to help answer your query or request. With so many clients reaching out, we rely on our Client Care Specialists to [...]

EVERYTHING YOU NEED TO KNOW ABOUT FIRST CONNECT ONLINE ORDERS

2021-06-21T06:55:08-07:00June 21st, 2021|Client Services, Court & Process, News|

When you partner with First Legal, you have access to our first-class online ordering system. Consistent, easy access to our online ordering system can simplify your workflow, allowing you to place orders quickly and efficiently. Our First Connect system lets you review your full order history at any time, so you will be able to [...]

HOW TO WORK WITH THE CLIENT CARE DEPARTMENT

2021-06-16T21:41:51-07:00June 16th, 2021|Client Services, Depositions, News|

The First Legal Client Care Department was specifically created in 2015 to support our File Thru Trial platform. What makes the Client Care Department unique is that every specialist is able to answer any question you may have across all First Legal divisions. In fact, questions about our Court & Process, Investigations, Records, Digital, and [...]

UNDERSTANDING FIRST LEGAL BILLING

2021-06-16T12:28:51-07:00June 16th, 2021|Client Services, Insurance & Corporate Programs, News|

When you are reconciling your monthly statement, your priority is to resolve it as quickly and painlessly as possible. That’s why First Legal is here to help you navigate the process. We’ve crafted this article to help you understand our billing cycle and our rates. We prioritize customer service, which is why we have a [...]